Nautica Seascooter
SERVICE & REPAIRS CENTRE
As the official distributor of Nautica Seascooters for the UK, Ireland, Belgium, Netherlands & Luxembourg, we are able to purchase genuine spare parts allowing us to be the official service centre for these areas. We have a fully trained team who are responsible for all of our servicing and repairs.
We have a large warehouse for secure storage and a dedicated areas exclusively for Seascooter repairs and servicing.
We are able to service genuine Nautica Seascooters (as well as Seascooters under previous licencing i.e Yamaha and Sea-Doo) for private customers as well as commercial/trade user customers such as swimming pools and leisure centres.
OUR RECOMMENDATION
We highly recommend your Nautica Seascooter is serviced annually. We check for problems, replace all O-Rings and test thoroughly all the Seascooters we receive.
An annual service will ensure your unit is safe, as well as prevent costly breakdowns in the future.
If your unit has a fault then don’t delay and contact us immediately, the problem can often worsen without swift action.
Having your Nautica Seascooters assesed and serviced is easy, just follow the steps displayed here…
Assessment times can vary depending on the time of year, however you normally receive a quotation no later than 48 hours after we have received the units.
Servicing Process for All Customers with a Nautica Seascooter
1. Firstly contact us through form below, we will need to the know the model type and how many you have – If you are unsure of your model, don’t worry, we can help.
2. We offer a collection service of £16 per item (from a UK address) – If you would prefer to send them yourself then just let us know.
3. If we collect them, they need to be boxed singularly, in a suitable box, securely taped closed, with plenty of protection/padding internally to keep them safe during transit.
4. Once they are ready to go, just let us know and we will then arrange a collection on your behalf, for a date suitable for you.
5. When we receive the units, we will carry out an assessment and contact you with a no obligation quote.
6. Finally, once the work has been agreed by yourselves, we will request payment (based on terms) and carry out the work and have them dispatched back to you.
ARRANGE A SERVICE/REPAIR
USAGE ADVICE
Storage
The Seascooter must be stored in a dry room. They must be stored vertically.
Prolonged periods of horizontal storage will distort the propeller housing. This can cause the propeller to foul against the housing and stop it from turning.
Do not keep the Seascooter in its bag when wet with the battery charging unit. This will cause irreparable damage to the battery charger
Propeller Obstruction
Cords caught around the propeller will severely affect the Seascooters overall performance and if left will burn out the motor in minutes.
It can also affect the water seal on the prop shaft. This is a very expensive repair and is not covered under warranty
Charging the battery
- The charger should be placed on a dry surface horizontal surface when charging the battery.
- The battery charger operates at 230 volts and should never be handled with wet hands.
- Once charged, store the battery in a horizontal position in a dry place ready to be used again.
- If the Seascooter is not in constant use, then re-charge the battery every three months.
- Using a timer to time the charge cycle of the batteries will prolong the batteries working life.
- Please take a moment to read the care & maintenance section of the owner handbook.
Operation and Use
Seascooter must only be used by children under 16, whilst under the direct supervision of a Qualified Life Guard.
The supervising Life Guard must check, the following:-
- All riders must wear conventional swim wear, with no loose clothing.
- All long hair must be tied back or swimming hats worn.
- No necklaces or jewellery around their necks.
- All waist belts or ties must be on the inside of any trunks or shorts.
- No persons can operate a Seascooter whilst chewing gum.
- Both hands must be on the controls at all times.
- The Riders arms must be extended and the sea scooter propeller must be in front of the rider at all times.
The Instructor or Supervising Life Guard must ensure that:-
- All riders must always travel in the same direction around the swimming pool.
- Riders do not crash into the swimming pool sides.
- Riders do not crash into one another.
FAQS
It is recommended that you charge your Seascooter batteries at least every 3 months, It is common for them to be left in storage over winter but this can be detrimental to the batteries life.
If you have any questions about maintaining your Seascooters battery life please consult your handbook or call us on 01226 813010 and ask to speak to a service engineer.
Yes we do, please call us on 01226 813010 to discuss what model you have.
We only ship to the UK, Ireland and the Benelux, please call us to discuss P&P costs. If you live outside these areas, use the contact form and we can point you to the right people.
Please do not try to repair the Seascooter yourself, phone us on 01226 813010 and we will happily advise you on your next steps.
Sand or grit can be detrimental to the Nautica Seascooter O-Ring. To remove sand or grit from the O-ring Seal, rinse the O-ring Seal in fresh water and apply fresh lubricant. If there is sand inside the Battery Housing, gently brush the sand from the unit, take care not to scratch the sealing surface.
If an O-ring Seal is damaged, replace it with a new one and apply fresh lubricant before use. If you are unsure, please give us a call.
Every Nautica® sea scooter is designed for protection against accidental flooding of the battery chamber. For safety, turn OFF the master switch, remove the Nautica® sea scooter from the water and check the Battery Pod and Battery Chamber for water ingress. .
If salt water has entered into the chamber, rinse it out with fresh water. Dry the battery pod and battery chamber thoroughly and resemble for use.
Always observe safe diving practice if this occurs during a dive
Any Lithium-Ion battery under 168Wh is able to be carried on in your hand luggage, however, please check with your airline to see if they accept this, if you have any further queries please call us on 01226 813010.
Please refer to the instruction manual for a step-by-step guide on how to remove the casing to the propellor.
Please call our service team on 01226 813010
Please call our service team on 01226 813010